About a year ago, while at the ISTE
Conference, I broke a crown on one of my back teeth. As I was in the USA, I knew it would be
expensive to visit a dentist, so I opted to wait a few days until flying to
Italy. The tooth was jagged and rubbed
against the inside of my mouth and my tongue.
I stuck blobs of chewing gum over the rough bits to tide me over. In Italy I went to a hospital, where the
dentist told me that as well as a broken tooth, I had an abscess forming under
the tooth. He asked me if I wanted him
to pull the tooth out. This did not
seem to be a good idea at the time – so I told him to simply do a temporary
filling and that I would take antibiotics and painkillers until I got back home
to India. Once in India I went to
another dentist who said I probably needed a root canal – but since I wasn’t in
pain by then I opted instead to simply have the crown fixed up. Several months passed. The a week before I was due to fly to South
Africa for a conference I was hit by terrible toothache – a pain like nothing
I’d ever had before. I couldn’t sleep,
it even hurt to lie down. The dentist
didn’t say “I told you so”, but I had to have the root canal anyway and it was
probably much more painful than if I’d had the original problem dealt with 5
months previously. I tell this story
because it shows something about my character – that in terms of integrity one
very weak spot I have is embracing the negative. I didn’t want to deal with the pain, so I
simply avoided getting the treatment I needed.
What I should have realised is that the pain of the root canal would
have been the price I needed to pay to avoid 5 months of problems. I chose the easy option – which led to it
being hard in the long run, whereas I should have chosen the hard option which
would have ultimately led to an easier long-term experience.
At the end of my last blog post I wrote
about needing to shed an old skin to make way for a new one. This is something that personally I find very
hard. Successful people, however, have a
different mindset: that facing a problem,
embracing the negative, will be a good thing in the end, as it is an
opportunity to make things better. Like
many people, I enjoy living in the “comfort zone”, and I don’t enjoy facing
negatives. This character flaw has
previously led me to stay longer than I should in a job that was wrong, simply
because I enjoyed living in the country.
Reflecting on this now, I realize that there were many other colleagues
who made a similar choice. We used to
call one of the employees there “Mr Nasty” but we didn’t ever choose to deal in
a productive way with this person who was obviously hurting many of us. Just like putting off having something done
to my tooth, I put up with working in an unproductive situation. Over time I lost optimism, motivation, hope,
drive and many other things that I’d always assumed were part of my character,
leading to a situation where it was hard for me to move forward after this bad
experience. I’d fallen into a situation
where I was making excuses and blaming external factors for what I was feeling
inside.
Blame
it on the rain
In Cognitive Coaching we work with the 5
states of mind – one of which is efficacy.
Coaching enables us to become more efficacious and to know that we have
choices and also the capacity to make choices, be a problem solver and take
action. During these years I definitely
lacked efficacy and wasted a lot of energy blaming something outside of myself
for what was happening.
In his book Integrity, Dr. Henry Cloud
writes “blame is the parking brake for improvement”. He tells us that successful people don’t
worry about who or what is at fault, but instead embrace the fact that they
need to do something differently – this knowledge in fact is what gives them
control. However many people don’t want
to change: they are “performance
crippled” as they want to preserve “the good self”. It’s this wish to see themselves as good,
flawless or perfect that he refers to as “one of the sickest traits that we can
have”. These people cover up their
feelings by trying to perform well and be seen as awesome and wonderful – the
praise they get helps them to feel good.
However Cloud warns us, “there are just not enough trophies to cure
narcissism. The cure is always to find
acceptance and love in one’s weakness and failure.” His advice is to give up being perfect, to
go through the pain to improve, and enjoy the benefits. He writes, “The good self is not worth hanging
on to because it won’t produce real results.
Let it die and an competent self emerge.”
You
get what you tolerate
Last year, during our PYP Exhibition,
students worked in groups. We taught the
students about the process that teams go through to become productive (forming
– storming – norming – performing). What
Cloud writes about confrontation definitely fits into the storming. He writes “you get what you tolerate”: if you don’t confront problems but instead
tolerate them, then problems are what you will have. On the other hand, “confrontation adds
structures to teams and projects, structure adds security and in security
people thrive”.
Go hard
on the issue and soft on the person
Now this was quite a hard read for me. I know I’m not good at confrontation, and
I’ve been in situations where people have confronted me in very negative ways
that have been designed to cause fear, not to resolve a problem. Cloud writes, “If you fail to confront, you
will lose. But if you confront poorly,
you will also lose.” Looking back at
times of negative confrontation, it’s clear now that the person who confronted
me was doing it out of anger or possibly even revenge, and doing it to make me
feel bad and to make himself feel better.
This person clearly did not have any of the first 4 characteristics of
integrity (care/connection, truth, getting results and embracing/resolving
negatives). The situation had deteriorated
into one of me –v- you, and not you and I –v- the problem. The real outcome of confrontation should be
facing a problem and finding a solution together.
Letting
things go
At the same time that I was dealing with my
own problems, a colleague was dealing
with something different in that a family member of hers was being treated extremely
unfairly. She was definitely a bigger
person than me because she was able to confront the bully directly and tell her
that she forgave her. At the time I was
in complete awe of this, but looking back her actions made perfect sense. Once you have solved a problem you have to let
it go, otherwise you are simply carrying it forward. It took me a lot longer than my friend to be
able to forgive, but it was necessary:
had I taken all the negativity into my new job, then I would not have
been able to move forward, which leads me onto my next post: the 5th
important characteristic of integrity is an orientation towards growth.
No comments:
Post a Comment